Kris Phillips says, "I enjoyed the section about building relationships. I totally agree! This past Christmas, I sat down with boxes of holiday cards and hand wrote a message to each of my HS students, then mailed it to their home. It took me 3 hours to do, but I did it while I was watching a Colts game, and it seemed like no big deal. However, the kids have brought that up many times and how touched they were by the gesture. They have been wonderful to work with! Thanks for sharing so many great ideas!"